‚better safe than sorry‘

URBANAUTS hygiene program

Special features of our concept

The fact that we offer our guests the greatest flexibility and independence with our unique concept benefits us during this time. So we are already blessed with some security-supporting circumstances in advance:

  • Contactless check-in with a pin code
  • Own room entrance, directly from the street
  • Contactless payment before arrival via credit card or bank transfer
  • No common rooms with other guests (except in the courtyard of our Garden Suites, where there is enough space and fresh air. 😊)
  • Digital invoices sent by email
  • Essential guest information on the Internet, check-out, bicycles, to-dos, and much more. m. in the form of an online concierge at www.graetzlhotel.com
  • Kitchenettes and crockery in many suites and thus the possibility to have breakfast in bed or eat in the suite
  • No own restaurant and therefore no unwanted contact with other people
  • Contactless check-out by just leaving the room key in the suite and closing the door behind you